In the ever-evolving landscape of the hospitality industry, one thing remains constant: the importance of effective hotel staff training. As the first point of contact for guests and the embodiment of a hotel’s hospitality, well-trained staff are indispensable to a hotel’s success. We’re now in a fascinating era, with Generation Z entering the workforce. These digital natives bring a fresh perspective, challenging traditional training approaches. Moreover, technology is advancing at a breathtaking pace, reshaping the way we educate our teams. To attract, engage, and retain this dynamic new workforce while ensuring peak performance, it’s imperative to stay ahead of the curve in terms of training methods. In this blog post, we’ll explore six key trends that are set to reshape the future of hotel staff training.